Jiffy is currently connecting users with professionals in the following services:
Jiffy is always adding more professionals in different service categories. We would love to hear what new services you would like added.
You can order a Jiffy service to your home or office, or anywhere in the Greater Toronto Area and Ottawa area. Jiffy will be expanding to additional cities soon!
No. Your credit card will only be charged after a service you request is completed.
Your credit card will automatically be billed after each service you order is completed. If you are not satisfied with the service provided, let us know and Jiffy will send a professional to fix the problem or give you a refund (see terms of the User Protection plan).
Yes you can. You can either select In a Jiffy (ASAP) or Later which will allow you to book in advance.
We are so glad that you had a great experience! For now, your request will be sent to all of our great professionals in the relevant service category to make sure that your service is provided as quickly as possible. In the next few months, we'll be adding a feature that will give users the option of having Jiffy check on the previous professional's availability before sending the request to the rest of the relevant professionals.
Either you or a representative (at least 18 years old) will need to be home for any appointment that requires the professional to enter your home or office. If the service is completed outdoors only, you do not need to be home but it is recommended that you communicate with the professional to make sure that the correct service is provided.
You may cancel your appointment without incurring a fee until the professional has indicated that they are on their way to the job. If you cancel after the professional has indicated that they are on their way to the job you will be charged a $25 cancellation fee.
If the professional does not arrive at the premises of the job within a reasonable amount of time after the expiry of the appointment window, your cancellation fee will be waived.
A professional can cancel the appointment without incurring a fee within 15 minutes of accepting the job request. The reason we allow for this grace period is to encourage the professional to connect with the requester to make sure that the professional will be able to perform the specific task requested.
If a professional cancels after the 15 minute grace period, but before the expiry of the appointment window, the professional will be charged a $25 cancellation fee.
If a professional fails to show up after a reasonable amount of time after the expiry of the appointment window, the professional will be charged a $50 cancellation fee.
You can make a request for a service any time any day. That being said, availabilities are highest during regular business hours.
Each service has a specific rate card that you can review before making a service request. These rate cards are based on industry average rates and designed to make pricing as transparent as possible.
Most of the services are based on an hourly rate but some may be based on other service-specific metrics (amount of junk, square feet of carpet, house size, etc.)
Make sure you look at both the rate and the minimum charge for each service to make sure you know exactly how you will be charged before requesting a service.
Once the professional arrives at the premises, you will be responsible for paying at least the minimum charge.
Don't forget that any materials will be billed in addition to the rate card.
If you are not satisfied with the service provided or the amount you were charged, let us know and Jiffy will send a professional to fix the problem or give you a refund (see terms of the User Protection plan).
If after reviewing the rate card you still want more information about how long a service might take or what type of materials may be needed, we encourage you to communicate directly with the professional once the job has been accepted.
If you think you were charged more than you should have been, don't hesitate to get in touch with Jiffy and we'll be happy to look into the issue for you.
Your credit card will be automatically charged when the professional completes the service.
Yes. Before charging your credit card, Jiffy will use any credit balance in your account.
No. You can earn as many credits as you want!
Yes. Make sure to check the terms of each promotion to make sure you use them before they expire.
If you are not satisfied with the service provided let us know and we will send a professional to fix the issue or give you a refund. The fine print can be found here.
Jiffy only allows professionals who work for top companies on its platform. Jiffy has personally met, used and read countless reviews to make sure that the services are provided at a high standard. If you are not satisfied with the service provided, let us know and Jiffy will send a professional to fix the problem or give you a refund (see terms of the User Protection plan).
Yes. Once a professional has accepted the job you will see their name, company name, contact information, rating and picture.
Professionals who provide services that require insurance must have submitted proof of insurance prior to becoming a Jiffy partner.
Professionals who provide services that require licences must have submitted proof of licence prior to becoming a Jiffy partner.